Report a Problem
Found a bug, issue, or concern? We’re here to help.
At Softrix Devhub, we’re committed to delivering a secure, smooth, and reliable experience for all our users. If you’ve encountered a technical issue, a broken script, suspicious activity, or anything that doesn’t seem right — we want to hear from you.
🔹 What You Can Report:
Broken or non-functioning scripts
Payment, download, or license issues
Security concerns or potential vulnerabilities
Policy violations, copyright misuse, or fraudulent listings
Any suspicious or abusive behavior by users or sellers
🔹 How to Report a Problem:
Please send a detailed message to our support team at
📧 ask@softrix.io
Include the following (if possible):
Your name and email
The item name or URL related to the issue
A clear description of the problem
Any relevant screenshots or error messages
The more detail you provide, the faster we can investigate and resolve the issue.
🔐 We Take Reports Seriously
All reports are reviewed by our internal team. Critical issues (such as security or fraud) are prioritized and handled confidentially. We appreciate your help in keeping Softrix Devhub safe for everyone.
Need Help Fast?
For urgent issues affecting your purchase or account access, please use the subject line "URGENT" when emailing us.
Help us improve Softrix Devhub — one report at a time.